Shipping & Delivery Policy

At Falit............, we are committed to delivering your gemstones safely, securely, and on time. Please review our shipping and delivery guidelines below.

1. Shipping Locations

We currently ship across all major cities and towns in India.

For international orders, please contact us at support@..........com before placing your order.

2. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Customized or certified gemstones may require 1–3 additional days for lab testing or packaging.

Orders are not processed or shipped on Sundays or public holidays.

3. Delivery Time Estimates

Shipping Method Estimated Delivery Time

Standard Shipping (India) 4–7 business days

Express Shipping (India) 1–3 business days

International Shipping 7–12 business days (subject to customs clearance)

Note: Delivery time may vary based on your location and courier service availability.

4. Shipping Charges

Standard shipping within India is free on all prepaid orders above ₹999.

COD (Cash on Delivery) may incur a small handling fee of ₹??

Shipping fees for international orders are calculated at checkout or shared via email.

5. Packaging

All gemstones are shipped in secure, tamper-proof packaging along with:

Lab Certificate (if applicable)

GST Invoice

Care Instructions

We ensure discreet and damage-proof packaging for every product.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS/WhatsApp.

You can track your shipment in real time using the courier’s official website.

7. Delays & Exceptions

We are not responsible for delays caused by:

Courier service disruptions

Incorrect or incomplete delivery address

Natural calamities, strikes, or lockdowns

In case of any delay beyond expected delivery time, please contact our support team for assistance.

8. Contact for Shipping Support

For any shipping-related inquiries, please write to support@........... or WhatsApp us at ............. with your order number.