Privacy Policy

Effective Date: [current_date]

Website: [base_url]

Company Name: [company_name]

Contact: [business_name]

1. Introduction

At [company_name], we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

2. Information We Collect

We collect the following types of personal information:

a) Information You Provide:

Name

Email address

Mobile number

Shipping & billing address

Payment method (processed securely by third-party providers)

b) Information Collected Automatically:

IP address

Device/browser type

Pages visited and time spent

Referral source (e.g., Google, Instagram)

3. How We Use Your Information

We use your data to:

Process and deliver your orders

Send order confirmations and shipping updates

Respond to your queries or requests

Provide customer support

Improve our website, services, and customer experience

Send promotional emails or WhatsApp messages (only with your consent)

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

Remember your preferences

Track website performance

Analyze customer behavior for marketing insights

You can disable cookies in your browser settings if you prefer.

5. Data Sharing

We do not sell or rent your personal data to any third party.

However, we may share data with trusted service providers only for order processing, such as:

Courier partners (for delivery)

Payment gateways (for transaction processing)

Analytics tools (for website performance)

All third parties are bound to protect your data under confidentiality agreements.

6. Data Security

We use industry-standard encryption, firewalls, and secure hosting to protect your personal information from unauthorized access, alteration, or disclosure.

7. Your Rights

You have the right to:

Access the data we hold about you

Request correction or deletion of your data

Opt-out of marketing communications at any time

To make any such request, please email us at [business_email]

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Third-Party Links

Our site may include links to external websites (e.g., lab certification portals, courier tracking). We are not responsible for the privacy practices of those websites.

10. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. Continued use of the website implies your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to:

Email: [business_email]

WhatsApp: [business_mobile]